Frequently asked questions
Do I need to sign-up to the site to become a member?
Yes please! If you sign-up as a site member we can set you up to give you instructor access to all areas of the site.
What detail do I need to send with my video?
When you add a file to the WeTransfer site, you can add a message to advise what information you would like included with the video.
- Publisher (which will be you)
Do I need to add a disclaimer to the beginning or end of my video?
You can add your own disclaimer if you wish, if not, we will add a general disclaimer anyway, with a 'thanks for watching' at the end.
How do I upload a class?
On your web browser, go to sourceondemand.wetransfer.com and add the file to our page from there.
Why am I not showing on the community members page?
I've subscribed, why am I still being asked to pay?
We have 2 pages with classes on, a 'pay as you go page' and a subscribers page called 'unlimited'. Only paying subscribers have access to the unlimited page.
Can I purchase a joint or family subscription?
Joint or family subscriptions are not something we can facilitate on the website at this time, as there is no option to add a second log-in to an account. Unfortunately, each member will need to purchase their own subscription.